Legal

Complaints Policy

We are committed to resolving any concerns you have about our services promptly and fairly.

Our Commitment

Pagestreet is committed to providing a high-quality service to all clients. If something goes wrong or you are dissatisfied, we want to hear about it so we can put things right and improve our services.

How to Submit a Complaint

You can submit a complaint by emailing us at hello@pagestreet.de or by writing to us at our registered address. Please include as much detail as possible, including the nature of your complaint and any relevant dates.

What Happens Next

Acknowledgement

We will acknowledge your complaint within 2 business days.

Investigation

We will investigate your complaint thoroughly and aim to provide a full response within 10 business days.

Resolution

We will communicate our findings and any steps taken to resolve the issue.

Further Escalation

If you are not satisfied with our resolution, you may escalate the matter through the appropriate regulatory or legal channels in your jurisdiction.

Need to reach us?

Use our contact page to send us a message and we will respond within one business day.

Last updated: March 2026. This is a placeholder document — full legal content will be added shortly.